CANCELLATION POLICY
Last updated January 19, 2024

CANCELLATIONS

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We want to provide reliable and timely services to all our clients. If you need to cancel or reschedule your mobile notary appointment, we understand. Here are some important points to keep in mind:

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No-Refund Policy: We have a strict no-refund policy. However, we offer the flexibility to apply credit for a rescheduled appointment in the future.

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On-Time Service: We prioritize delivering prompt and dependable service to our clients.

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Late Cancellation Policy: If a notary is already enroute or has arrived at the signing location, and the signing cannot take place due to any reasons and/or circumstances, payments are due immediately and any refund(s) for any advanced payment(s) will not be provided.

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Agreement Confirmation: By proceeding with the payment(s), clients affirm that they have carefully read, agreed, and accepted our Fees Terms of Service.

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Advance Notice: Please provide us with as much notice as possible for appointment changes. This helps us accommodate your needs and maintain high-quality service for all clients.

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Cancellation/Rescheduling: To cancel or reschedule a mobile notary appointment, please notify us at least 24 hours in advance.

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Failure to adhere to any and all of these and other CENTEX NOTARY EXPRESS policies constitutes a violation of Company policies and affords us the right to refuse services and/or collect any fees due us according to such policies.

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QUESTIONS

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If you have any questions concerning our Cancellation policy, please contact us at:

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info@centexnotaryexpress.com